Privacy Policy

01

Who we are

The Clinic Doctor LLC ("The Clinic Doctor," "we," "us," or "our") is a healthcare people-performance consulting firm headquartered at 539 W Commerce St, Suite 5001, Dallas, TX 75208. We operate the website at theclinicdoctor.com (the "Site").

Questions about this policy? Contact us at info@theclinicdoctor.com or by phone at 703-718-6043.

02

What we collect

We collect a limited amount of information, depending on how you interact with our Site:

Information you provide directly

• Calendly bookings: When you schedule a call through our Calendly links, Calendly collects your name, email address, and any details you provide in the booking form. We receive this information so we can prepare for and conduct the call.

Information collected automatically

• Analytics data: When you visit our Site, analytics tools (such as Google Analytics) automatically collect information including your approximate location, device type, browser, pages visited, time spent on pages, and referral source. This data is aggregated and does not identify you personally.
• Log data: Our web hosting provider may automatically collect standard server logs, including your IP address, browser type, and pages requested.

What we do not collect

• We do not collect payment information through our Site.
• We do not collect sensitive personal data such as health records, Social Security numbers, or financial account information through our Site.
• We do not knowingly collect data from children under 13.

03

How we use it

We use the information we collect for the following purposes:

• To respond to your inquiries — if you book a call, we use your contact information to confirm the appointment and conduct the consultation.
• To improve our Site — analytics data helps us understand which pages are most useful, how visitors navigate the Site, and where we can improve the experience.
• To comply with legal obligations — we may retain and disclose information where required by law.

We do not use your information for automated decision-making or profiling.

04

Cookies & analytics

Our Site uses cookies — small text files stored in your browser — and similar tracking technologies. Here's what we use and why:

• Analytics cookies (Google Analytics): These help us understand how visitors use our Site — which pages are popular, how long people stay, and where they come from. Google Analytics data is anonymized before we see it. You can opt out using Google's opt-out browser add-on.
• Functional cookies (Calendly): When you use our Calendly booking links, Calendly sets cookies necessary to operate the scheduling tool.

05

Third-party services

We use a small number of third-party services to operate our Site. Each has its own privacy policy:

• Calendly — appointment scheduling. Calendly Privacy Policy →
• Google Analytics — website analytics. Google Privacy Policy →
• Netlify — website hosting. Netlify Privacy Policy →

We do not sell, rent, or trade your personal information with any third party for marketing purposes.

06

Data retention

We retain information only as long as necessary for the purposes described in this policy:

• Calendly booking data is retained for as long as our Calendly account is active, or until you request deletion.
• Analytics data is retained according to Google Analytics' default retention period (26 months) unless we configure a shorter window.
• Email correspondence related to a potential or active engagement is retained for up to 3 years after the last communication.

You may request deletion of your data at any time by contacting us at info@theclinicdoctor.com.

07

Your rights

Depending on where you are located, you may have the following rights regarding your personal information:

To exercise any of these rights, contact us at info@theclinicdoctor.com. We will respond within 30 days. We will not discriminate against you for exercising your rights.

08

California residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:

• Right to know: You may request information about the categories of personal information we collect, the sources, our purpose for collecting it, and the categories of third parties we share it with.
• Right to delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to opt out of sale: We do not sell personal information. You do not need to opt out.
• Right to non-discrimination: We will not discriminate against you for exercising any CCPA rights.

To submit a CCPA request, contact us at info@theclinicdoctor.com with the subject line "CCPA Request." We will verify your identity before processing your request and respond within 45 days.

09

EU & UK residents (GDPR)

If you are located in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) and UK GDPR provide additional protections for your personal data.

Legal basis for processing

We process your personal data on the following legal bases:

• Legitimate interests — for analytics and Site improvement, where our interest in understanding Site performance does not override your privacy rights.
• Contract — to fulfill a consultation or engagement you have requested.
• Consent — where you have given explicit consent, such as for non-essential cookies.
• Legal obligation — where we are required to process data to comply with applicable law.

International transfers

Our Site is hosted in the United States. If you are accessing our Site from the EU or UK, your information may be transferred to, stored, and processed in the US. We rely on Standard Contractual Clauses and other appropriate safeguards where required for such transfers.

Your GDPR rights

In addition to the rights listed in Section 7, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO). In the EU, contact your national supervisory authority.

10

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.

Material changes that affect how we use your personal information will be communicated more prominently, such as via a notice on our Site.